At Skin Smart Dermatology & Skin Care Center, patient satisfaction is our top priority. That’s why we love to hear patients share their experiences at Skin Smart. It tells us what we’re doing right, and what we can improve going forward.
Here are some recent patient testimonials that have touched our hearts and really captured what we’re all about:
“I see Dr. Jennifer Filip at the New Britain location, and I can not say enough good things about her and the office. Prior to going there, I went through 5 different dermatologist, first being diagnosed for over a year with staph infection and being put on way too many steroids, to finally being properly diagnosed with HS (hidradenitis suppurativa) but the doctor not knowing enough about the disease, leaving me again at a standstill and in incredible amounts of pain.
When I met Jennifer she completely blew me away with her incredible knowledge on the disease and all her different ways she would like to try and get it as under control as possible. But beyond her knowledge was an incredible amount of compassion and empathy to all that I have been going through with the disease. When we talked, I felt like she was actually talking to me instead of throwing all kinds of things at me that went way over my head. She also listened to me when I spoke about it all, and really took the time with me to put me at such ease. We came up with a game plan together and I left there feeling so incredibly hopeful and grateful for her.
But not only did she do all of that for me, she then took the extra step in giving me her personal line in case I had any complications with any new medications or was having a really bad flair up. She has even called after a visit to check in on me after getting cortisone shots the previous day to help ease some of the pain. I have never met a doctor who is more caring than she is. She truly goes above and beyond to show such care for her patients. I can not thank her enough for all she has done for me and how much she has helped while dealing with the HS. I already have recommended her to so many different family and friends, along with taking my son to be treated by her for his eczema. I would recommend her to everyone. She is simply the best.”—Katlin., Quakertown
“Great office, I went in for an annual skin cancer screening and it was a very thorough exam- I am pleased with my experience with Dr. Mastromonaco. I’ve had poor quality exams elsewhere in the past where I’ve spent more time changing into the exam apron than being examined, (maybe because I’m only in my 20’s and they didn’t feel like taking me seriously) but I have been looking for a Derm that would seriously review all of my many moles, and not just try to peddle some expensive sunscreen. Dr. Mastromonaco charted all my moles, reviewed each with magnifying glass, asked about any that I felt were concerning, and explained which ones were ok and which ones required further analysis. Glad to finally be properly examined, will continue going back for future screenings.”—Shannon, Philadelphia
“I absolutely LOVE this place so much! I went here for the first time last summer and saw Dr. Jennifer Filip. I went to her because I had something on my upper right cheek that was diagnosed as a cyst the year before by a different dermatologist elsewhere. Anyway, last year it got to the point where it was inflamed, pinkish color and SUPER itchy. So I got in with her. She advised me to get it removed by Dr. Badawy asap. Anyway, very long story I will try to keep as short as possible. I went to him and he removed what we thought was a cyst. He called me in a few weeks later and gave me the results. It wasn’t a cyst, it was actually Desmoplastic Melanoma!! From that point on, all of my info was sent to Fox Chase cancer center. And I was set up with the most amazing surgeons there. I had a couple major surgeries with fox chase to remove all of the remainder of the cancer. I’m beyond lucky that it didn’t spread anywhere else!! 🙂 I cannot thank DR. Filip and DR. Badawy and their staff enough! Everybody there is amazing!!! Since then I have been back for a full body cancer check, my boyfriend and my mom have been in also to see Dr. Filip and they loved her as well. We are addicted!! I highly recommend this place if you’re looking for a dermatologist.”—Kaitlin, Philadelphia
We’re so grateful that these patients took the time to share their experiences at Skin Smart Dermatology! Always, our goal is to deliver professional and thoughtful care in which we take the time to listen to your needs.
If you’re in need of a dermatologist, aesthetician or a fantastic skin care product, we invite you to explore our website or reach out at 215-348-7335! A caring team is ready to meet your skin care needs.